Return & Refund Policy
Effective Date: August 6, 2026
At PoshPlus Wardrobe, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our return policy below.
Returns
We accept return requests within 7 days of the delivery date.
To be eligible for a return, the item must:
- Be unused, unwashed, and unworn.
- Be in its original condition with all tags, labels, and packaging intact.
- Not show any signs of use, damage, perfume, stains, or alterations.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Products purchased during clearance or sale offers.
- Customized or made-to-order products.
- Gift cards (if applicable).
- Products damaged due to misuse or improper handling by the customer.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the product
- Photos of the packaging (if damaged)
After verification, we will arrange a replacement or refund, as applicable.
Refunds
Once your returned item is received and inspected:
- You will be notified of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Exchange Policy
We offer exchanges only for:
- Wrong product delivered
- Manufacturing defects
- Size exchange (subject to stock availability)
Return Shipping
Customers are responsible for return shipping charges unless the return is due to an error on our part or a defective product.
Cancellation Policy
Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation requests cannot be accepted.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact us:
PoshPlus Wardrobe
Phone: +91 98334 53935
Email: ashwini.sawant4@gmail.com
Our customer support team will respond as soon as possible during business hours.